Projects
An apartment block in Leicester
An exceptional level of service!
The team at NT Cloke always strive to offer more than just a fix, instead looking to the longer life and greater efficiency of your pumps.
A BITE SIZED CASE STUDY
CUSTOMER
An apartment block working with H20 Facilities
PROBLEM
Power surge had caused the existing panel to become faulty, ramping pumps up to closed valve and causing fitting to burst.
SOLUTION
Call out to isolate the water and see if panel could be repaired, unit could not be repaired so an NTC panel was installed same day which has anti surge protection built into the panel which would stop the over pressure.
BENEFIT
The pump will now perform better, which saves energy and as a result of our great work we now service this pump annually
Call to the office came in the morning when our team went to site to diagnose the problem, panel was on site the same day and install within 4 hours. H20 utilites fixed the pipework the same day and water was back on within 24hour time frame.
- Out of hours support
- Resolution in 1 day
- Annual service contract
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