When a Birmingham hotel experienced a sudden hot water failure, NT Cloke Pumps & Water acted fast to resolve the issue.
📹 Remote Diagnosis
After a video consultation, our team identified the problem: a failed hot water pump was causing the disruption.
🚚 Swift Response
We arranged for a same-day delivery of a replacement pump and arrived on-site by 6 AM the next morning to carry out the installation. The pump was fitted, tested, and fully operational before guests began their day—restoring hot water without delay.
🌟 Client Feedback
Thanks to our quick action and professionalism, the hotel’s management was highly impressed and praised our team for minimising downtime.



